Hi — I’m really sorry for the worry and frustration this has caused. Your order was sent on a tracked Evri service, but they’ve had some delays over the Christmas period which affected a number of parcels.
From the tracking it looks like it should now be with you, but if you still haven’t received it — or if anything isn’t right — please get in touch with us and we’ll sort it straight away.
Thank you for your patience, and again, apologies for the inconvenience.
Maria